Crisis Communication- Norwegian Cruise Line

In the past years the cruise industry has been plagued by public relations crisis’. This paper specifically looks at how Norwegian Cruise Line handled the crises of norovirus spreading across it’s ships as well as an incident in which a passenger fell off of a ship. This paper was written while I was studying abroad in Florence, Italy in Spring 2009 and attending college at Scuola Lorenzo de’Medici.

Click here to read my full crisis communication paper on Norwegian Cruise Line

Please Note: I am in no way affiliated with Norwegian Cruise Line